Frequently asked questions
Everything you'd like to know before commissioning your first piece.
Commissions
Typical delivery is 3 to 6 weeks depending on complexity, size and current studio queue. Rush service is available on request.
Fill out the Order Sketch form. The studio will reply within 24 hours to confirm composition, timeline and pricing.
Yes — we routinely blend references to produce the ideal composition, especially for family portraits or restorations.
Materials & Delivery
Fabriano and Strathmore archival papers with Faber-Castell, Staedtler, and Caran d'Ache artist-grade graphite. Every piece is finished with archival fixative.
Yes. Foam-mounted, moisture-sealed and shipped fully insured worldwide with tracking.
Framing in oak or walnut is available on request, quoted separately based on size.
Payments & Revisions
A 50% booking amount reserves your slot. The remainder is due once you approve the digital proof, before dispatch.
Two rounds of refinement are included at the proof stage. Structural changes are best resolved at reference approval.
Booking amounts are non-refundable once work begins, but we will always work with you to arrive at a piece you love.
Still have a question?
Contact the studio